With parts of its service area experiencing moderate to heavy rains, Manuel V. Pangilinan-led Manila Electric Company (Meralco) urged caution and confirmed readiness for storm-related outages.

Meralco assured customers that its crews are on high alert, ready to respond as Severe Tropical Storm Crising and the southwest monsoon affect Luzon.

The company, in a statement, said it is closely monitoring conditions in areas under its franchise, especially those experiencing moderate to heavy rainfall.

“Our crews are ready to respond to any possible electricity service concern,” said Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga.

Zaldarriaga also urged customers to follow safety precautions when using electrical appliances during floods.

“We also reiterate our call to the public to observe safety measures when using electrical devices and appliances, especially when there is flooding,” he added.

Meralco issued the following flood safety tips:

• Turn off the main power switch or circuit breaker. Stay dry when touching electrical devices or outlets.
• Unplug all appliances. Turn off permanently connected equipment and unscrew light bulbs where possible.
• Use rubber gloves and rubber-soled shoes to clean mud or debris from breakers and enclosures.
• Ensure all electrical wiring, outlets, and accessories are completely dry before use.
• Have a licensed electrician inspect flood-damaged wiring and appliances before reconnecting them.
• Never operate electrical devices that were submerged in water.

Meralco also reminded customers to charge phones, radios, and other devices in preparation for possible outages.

For concerns and outage reports, customers may reach Meralco via Facebook (www.facebook.com/meralco), X (@meralco), or via text 0920-9716211 or 0917-5516211. For emergency assistance, customers may also reach Meralco via its hotline, 16211.

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