The Manila Electric Company (Meralco) is working ceaselessly to restore power to thousands of customers affected by flooding brought on by the southwest monsoon (Habagat).

As of 7:00 AM on July 22, Meralco reported that around 167,000 customers were experiencing service interruptions. Most of the outages were recorded in Metro Manila, Bulacan, and Cavite, with additional cases reported in Rizal, Laguna, Batangas, and Quezon. Nearly 98% of affected customers are in areas submerged by floodwaters.

“We ask our customers for patience and understanding as heavy floods have triggered disruptions in power services,” reminded Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga. “Rest assured that the safety of our customers and line crews is our top priority and we will immediately restore power in the affected areas once the floodwaters recede and it is safe to do so.”

In addition to its maintenance work, Meralco reminded the public to observe electrical safety practices during floods. These include switching off the main power, unplugging appliances, ensuring that equipment and wiring are dry, and having all electrical systems inspected by a licensed electrician before use. Residents were also cautioned against turning on flood-damaged appliances.

Zaldarriaga urged the public to keep mobile phones and other communication devices charged and ready in case of emergencies.

Customers may report outages and related concerns through Meralco’s official social media channels on Facebook and Twitter. They may also contact the Meralco Hotline at 16211 or text 0920-9716211 and 0917-5516211.

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