Visayan Electric urges consumers to pay bills, inquire online


The Visayan Electric Company encouraged its consumers to pay for or inquire about their electricity bills online during this period of enhanced community quarantine (ECQ).

Visayan Electric spokesperson Quennie Bronce said the power firm has extended its online services so consumers can manage their bills at home.

“If the consumers want to know how much their bill is or if they want to see a soft copy of their bills, they can send a private message to the Visayan Electric official Facebook page and just have their account IDs ready,” she was quoted in a report.

Consumers can call the company hotline number provided: 230-8326 or they can send a text message to: 0956-789-5748 and 0908-674-5400.

“They can use Facebook and these hotline numbers to report emergencies too,” she said.

Meanwhile, the power firm accepts payments through Unionbank app, Gcash, Paymaya and Payments can also be made through MLhuillier, Cebuana Lhuillier and 7/11 branches.

“Our advice to consumers, who have the capacity to pay and would like to avoid bill shock after the 30-day extension, we encourage them to pay,” she said.

Bronce assured consumers will have continuous power service during ECQ.

The Visayan Electric also extended their payment period for 30 days.